Business Plan: Smart Surf

Business Plan: Smart Surf

Details of Business
We would like to open a business called Smart Surf. It is a partnership between Sherwynn, Xian Ting, Grace and Bruce.

Personal Details
We have vast experience in the cyber café industry. Bruce have worked as a casher in King Surf, Bruce opens a computer company and received money. Sherwynn have worked as a promoter in a super market. Xian ting have worked as a supervisor in ocean net and grace have worked as a accountant in OCBC bank.

Personal
To run our business, I will need to employ 10 workers. There workers range from a supervisor, assistant supervisor, casher, cleaner.

Service
We will be providing internet services to our consumer

Market
My customers are teenagers and young adult. There customers will be interested in cyber café. There are currently many competitors but we provide something that is unique and different.

Marketing
To advertise and promote my service, we will be distributing.
A) Flyers
B) Bill boards beside road

Premises
Our business will be located at Mount Austin. We have chosen this location because there is a primary school, secondary school and a College. We will also need computer, air-con, furniture, drinks.

Objectives
We hope to:
I) Open more branches.
II) Produce world class gamer.

Presentation - Power Point Slide

Report - Falling Sales and the Lack of Trade

Falling Sales and the Lack of Trade


Terms of Reference
I was asked by the Sales Director, Mr Ong Chee Meng to write a report about falling sales and the lack of trade to meeting with the Board of Directors. This report is needed by as soon as possible.

Proceedings
To find our about falling sales and the lack of trade, me and my staff interview customers as they leave the supermarket during seven days.
The question include:
A. What do you think of the quality of our products?
B. What do you think of the range of our products?
C. What do you think of the helpfulness of our staff?
D. What do you think of our facilities (café, toilets)?
E. How do we compare with other hypermarkets?

Findings
Based on the interview customer, I have found that:
• 68% if the very good think that the quality of our products.
• Minority of the don’t know think that the range of our products.
• Majority of the fair think that the helpfulness of our staff.
• 24% of the poor think that how about our faculities.
• Majority of the very good think we compare with other hypermarket

Conclusion
It can be said that our company Giant Hypermarket in Plentong is still can acceptable by consumer

Recommendations
I would suggest that:-
 We need to improve our facilities.
 We can sell more things in our hypermarket.
 We also still can send our staff go training to improve our staff quality.