Honda TV Commercial (UK)

In our opinion, this Honda Civic commercial has many wonderful features. It is creative because they use the beat-box to bring out the Honda Civic how good the car is. This commercial allows the consumers to know the quality of the car without testing it. We feel that this ad so that car lover who read will be very like the car wanted to be.

Business Plan: Smart Surf

Business Plan: Smart Surf

Details of Business
We would like to open a business called Smart Surf. It is a partnership between Sherwynn, Xian Ting, Grace and Bruce.

Personal Details
We have vast experience in the cyber café industry. Bruce have worked as a casher in King Surf, Bruce opens a computer company and received money. Sherwynn have worked as a promoter in a super market. Xian ting have worked as a supervisor in ocean net and grace have worked as a accountant in OCBC bank.

Personal
To run our business, I will need to employ 10 workers. There workers range from a supervisor, assistant supervisor, casher, cleaner.

Service
We will be providing internet services to our consumer

Market
My customers are teenagers and young adult. There customers will be interested in cyber café. There are currently many competitors but we provide something that is unique and different.

Marketing
To advertise and promote my service, we will be distributing.
A) Flyers
B) Bill boards beside road

Premises
Our business will be located at Mount Austin. We have chosen this location because there is a primary school, secondary school and a College. We will also need computer, air-con, furniture, drinks.

Objectives
We hope to:
I) Open more branches.
II) Produce world class gamer.

Presentation - Power Point Slide

Report - Falling Sales and the Lack of Trade

Falling Sales and the Lack of Trade


Terms of Reference
I was asked by the Sales Director, Mr Ong Chee Meng to write a report about falling sales and the lack of trade to meeting with the Board of Directors. This report is needed by as soon as possible.

Proceedings
To find our about falling sales and the lack of trade, me and my staff interview customers as they leave the supermarket during seven days.
The question include:
A. What do you think of the quality of our products?
B. What do you think of the range of our products?
C. What do you think of the helpfulness of our staff?
D. What do you think of our facilities (café, toilets)?
E. How do we compare with other hypermarkets?

Findings
Based on the interview customer, I have found that:
• 68% if the very good think that the quality of our products.
• Minority of the don’t know think that the range of our products.
• Majority of the fair think that the helpfulness of our staff.
• 24% of the poor think that how about our faculities.
• Majority of the very good think we compare with other hypermarket

Conclusion
It can be said that our company Giant Hypermarket in Plentong is still can acceptable by consumer

Recommendations
I would suggest that:-
 We need to improve our facilities.
 We can sell more things in our hypermarket.
 We also still can send our staff go training to improve our staff quality.

Memorandum

TO : For all members of staff
FROM : Takashimaya Michiyo, President
REF :TM 001/2009
DATE 29th September 2009
SUBJECT :EFFECTIVE CUSTOMER SERVICE TRAINING

For all members service Training

This memo is to inform all members of staff to attend a customer service training on 8th November 2009.

All staff have to be dressed in company uniform and must be punctual at all times. All staff are also encouraged to conduct discussions in English.

To all Heads of Department, please take attendance of their members of staff. Head of Human Resource Department to ensure that training room is ready for the training are day before. In order, there must be enough chairs and tables for all. Stationary must be provided. Arrangements also need to be made for refreshment

Make sure that all department heads and members of staff to ensure that to get the information above.

I encouraged that all staffs do not use handphone during the training.

TM

The Cover Letter

60 Sesame Street
Edinburgh
EH16LM
USA

Clarke Hooper,
St.Lavrence Way,
Slough,
Berkshire
SL12BW

2 September 2009

Dear Miss Harking

Application for a Account Handler
I am writing to apply for the account handler position advertised by Clarke hooper.

The opportunity presented in this listing is very interesting and I believe that my strong education will make me a very competitive candidate for the position

I can be reached anytime via my cell phone, 000-000-000. Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity.

Yours Sincerely,
__Cookie Monster__
(COOKIE MONSTERS)